Customer Testimonials
We appreciate the professionalism and timeliness of the service department. We will go there again.
It took just under 3 hours to get an oil change and rotate tires. I’m still trying to figure out how it took that long!. Then, once I got into my car- there was an O’Reilly’s Auto Parts sticker slapped in the middle of my windshield. And their were dirt handprints on my dash and console. We loved the man who sold us our Traverse but I will not return here for service again.
Had my Jeep service here. Awesome service. David was very polite and professional. I will return for service
Hey just wanted to say I had a awesome experience buying a truck from this dealership. My sales rep David "Ace" Ventura was the coolest guy. Low pressure, honest, straight talker, didn't try to sell me something I didn't want or need. Pulled up the exact truck I wanted, answered all my questions and got me a better finance rate than what my own Bank of America quoted me. He even got me a little congratulations gift to celebrate my new truck. Drove down 1.5 hrs from Scottsdale to Casa Grade for their offer and couldn't ...
..Thank you Mary for your great customer service. I have been trying to sell my vehicle for some time now Thanks for letting me know that Jerry Seiner is a New Kelly Blue Book Buying Center
Joe was awesome! Definitely helped me find something that suited my needs and my families. I definitely recommend others come here if they’re looking to buy a new vehicle. Thanks Joe!
This is probably one of the easiest experiences I ever had. From picking out a vehicle to getting financed I was excited to be driving home with my brand new vehicle. Plus it was the best customer service I ever had
Wonderful dealership!! Joe and David are exceptional men. They both helped me get into a car that I really love. Definitely left an incredibly happy person.
Willie Dodt on the Henry Brown/Chevy side made my first time buyer experience here amazing, talk about a personable and professional guy! The experience was so smooth. Proudly driving off the lot in a brand new 2019 Chevy.. knowing I was treated the best with the best deal! Highly recommend going through Willie and David in financial for your next trip to get a new/ updated vehicle. When your first guy is the best you won’t want to buy from the rest!
Bought my first car here and came back to trade it in. I worked with Joe A. He was amazing. Very professional got me the car i wanted! Definitely recommend! Happy customer!
Past vehicles I have owned were purchased @ Henry Brown, the dealers have been courteous n helpful. On 11/8/19, the dealer (Joe Aguirre) was very helpful and patient with me on the kind of vehicle I preferred. And David Ide (Finance) was also patient with me on filling out and signing the proper documents.
Thank you Joe for getting me into my first vehicle. He was very helpful and nice. Got me in and out. He's an awesome salesman. I recommend him. Thank you again.
I want to give a shout out to Priscilla and Carlos referring me to Joe Aguirre! Thank you so much for all your help and making this all possible greatly appreciated!!
Willie Dodt, was extremely helpful. He did what other dealerships told me was impossible. I am absolutely grateful for my experience in purchasing a vehicle at Henry Brown Chrysler, Jeep, Dodge. I have already recommended them to my friends and family. I will always return to for all my vehicle needs.
Joe was amazing with the purchase of our new truck! Will definitely refer others and we’ll be back if and when we’re ready to purchase again!
Joe was awesome, he helped my wife and me find a vehicle. Joe was patient, we felt no pressure or felt that we were being pushed. Thanks again for the new ride.
Because, they’re not pushy, Joe was there helped us look for something that my daughter was looking for, he was very friendly and very helpful! I would recommend anyone to see Joe.
Sales person Joe was great to work with kind and generous helped us get a great car at a great price. Will recommend this to others looking for a great dealership experience.
Very good service. Very professional nice. Explained everything. Did his very best to get me into a new vehicle. Would recommend him to anyone . Service went fast.
This was hands down the best buying experience I have ever had. Initial contact with sales staff Joe Aguirre was a good sign. He was texting and keeping me updated on their inventory, sending me photos--in constant communications, quick and responsive. When I arrived at the lot I was welcomed into the building and introduced to the management team--everyone here treated me like a long time family friend. It was like they had known me for years. I went into this thinking there was no way they were going to get me to the purchase price I had in mind... ...
Very knowledgeable about their vehicles and service. Excellent Service Very Prompt and patient at the same time. Great Salesmanship Way above the call of service
We found the car we really liked and he made the payments work perfectly. He had a really nice attitude towards us and is a great salesman. Thank you Willie.
Willie Dodt was our salesperson. He went out of his way to help us with our purchase. He was not pushy and was very helpful with the purchase we made. He was knowledgeable of the vehicle we were interested in and followed thru with everything he told us he would do. Thanks Willie for a great experience at the HB dealership in Casa Grande.
Joe Aguirre and David Ide amazing customer service. They work hard to help me get a good deal and a better car. Thanks for all your help.
Thank you Steve McCoskey for always making a visit to the HB dealership in Casa Grande a great experience. Your welcoming personality along with your professional service/customer skills is why we always recommend HB to our neighbors/friends. My husband, Luis, has so much confidence in ordering any parts and/or servicing our car at the dealership because of you and fellow employees. Luis is extremely particular about his Chevy Malibu and, with your help, our car runs smoothly. We truly appreciate all you do for us and will continue to recommend this dealership. Also, please pass along our ...
My car shopping experience was quick and easy. David Ventura did an amazing job helping me get what I wanted. I am very pleased!! Thanks again
like how our sales person helped us had plenty of options for us to choose from I really recommend Henry brown and our salesman David
Superior customer service! Art and Luis were always patient and thorough. They explained out all my options, always going above and beyond. I will definitely purchase from them again! Thank you Art n Luis!
Very down to earth people and the salesman Willie Dodt was very kind and worked for me. He got us in the vehicle that we wanted not what was available. I would recommend Henry Brown for your go to shop and purchase. Thanks Henry Brown Team
I made a call to this dealership and talked to David Ventura told him him what we where looking for. Called.me back told me he had a few vehicles that he thought we would be interested in. My wife and I went down there and sure enough he had what I expected would work, however my wife had other ideas. She told him what she actually wanted. He called us the next day and he returned a call, had the a couple more vehicles for us to look at, and behold he chose the vehicle she feel in love ...
I went with my husband to go see an old friend of mine ( David Ventura) and I told him my lease was up in a couple months and I needed to do my car check before I trade or buy to own.. I was not planning on getting a new car but everyone there did what they could to get me into my equinox on a good price!!! I tell people all the time now to go to Henry brown in casa grande! I am always going there from now on! Thank you guys!
We are a retired couple and wanted a crew cab so we could have our grandchildren with us for mini trips. We went to Henry Brown in Casa Grande and met up with Sales Consultant, Willie Dodt. He was so personable and so willing to find us just the right truck. He went out of his way to make sure every need was met and found a truck that exceeded our expections. Price was right, color was right, and it is just perfect for us. Paul Ide was great too. He was so effecient and "fast' in processing our ...
Richard is knowledgeable, honest, and efficient. Helped save me hundreds if not thousands on my vehicle repairs. I was told by another shop that I needed a transmission, but it was only a transmission mount. Richard had me in and out in half a day!!! Love this guy!!
I want to start out by saying that I am an employee of Henry Brown and work in the service department. That being said, I have worked places that you get pushed behind "Real Customers" as if you weren't important. I was never treated like that.. Hubby and I were not sure what we wanted so we took many test drives...Willy was patient, kind and very professional with us. He was never pushy or made me feel like I was wasting his time, even though I felt like I was. Once we chose our 2019 Chevy Traverse, ...
Bought a new Dodge ram and very happy with the vehicle. The salesmen, Willie Dodt and Barrinton Staine were awesome! Friendly, no pressure sales type of dealership.
They went out of their way to accommodate me and get the jeep I was looking for. Willie, the salesman was so kind and kept me informed during the month leading up to me getting my jeep.. Great dealership and they are super friendly
This is my third vehicle purchase from this dealer. While every purchase was a pleasant experience, this last purchase was by far the best. All the sales staff were friendly and helpful. My salesman Willie, listened to what I was interested in, worked to find a vehicle that matched those interests and then worked to structure the best deal. The whole process was stress free and enjoyable. I drove away in the new Durango I wanted and know that I will continue to visit this dealership for my service needs as well as any future purchases!
This was my first time at this dealership and I was treated very well the whole shopping and test driving experience was great I'm definitely happy with my purchase and they have earned a customer for life
awesome customer service they go above and beyond the means to help u, they were able to get the right car and price for me
they will find you the best deal that suits your needs. they worked really hard to get me into the car i wanted. highly satisfied.
Our experience could not have been better and they had the best price on the vehicle we were looking for. It was well worth the drive from North Phoenix to Casa Grande. We replaced our 2002 Silverado with a 2018 Silverado. Our old friend had 226,000 miles of memories. Our sales rep Willie was a pleasure to work with. Well done to the entire team at Henry Brown. Again, it was worth the drive and we enjoyed our ride home in our new Silverado.
I had an unusual problem that doesn't happen often with any dealer ship. Janell was the right person to understand my problem and knew just who to get to resolve it. She was honest with me and said that I should here back from Willie Dodt today but could be tomorrow but he would be the person to take care of my issue. Thanks so much Janell for helping me feel that I am being taken care of and my issue was important.
Willie Dodt and David Ide made trading in our Dodge Caravan and buying a new Chrysler Pacifica easy and pleasant. No pressure. They worked with us to get us what we wanted at a fair price. We were very happy with the whole process. We highly recommend them. We bought our Dodge there in 2014, and we went back to buy from them again. Very happy customers! Thanks
Very helpful staff, in no way pushy or typical pushy sales people listened to what I wanted and did their best to make it possible went the extra mile
My wife and I went to the local Jeep dealer to purchase a newer used Wrangler. Willy Dodt met us inside and after exchanging introductions and describing what we were wanting, Willy showed us what they had. We choose a Wrangler and after discussing and settling on a price, we left a deposit and went home. The next day we spent about an hour is so doing paperwork and drove away in a newer used Wrangler. The dealer owner, finance guy, and Willy were very professional and easy to work with throughout the entire process. Great group of people to ...
My mother and I went in to the dealership to meet with Willie. Super helpful and friendly guy. The service was great and purchasing the car was easy and quick too. I love my Jeep Patriot!
Called Willie and went to dealership to meet him with my daughter. With Michael and David's help, we were able to lock the deal and signed the contract. Great communication with great service! Buying a car for my daughter is so easy and quick. Would highly recommend everyone to ask for Willie when you want to buy a car!
Very friendly and great customer service. Communicated throughout the process. Gave us a great deal. Easy transition to new vehicle. Explained all the specs on the truck. Attempted to process free trials that came with truck. Overall great experience and did not take hours!
Willie is a wonderful dealer! As a full-time college student with a part-time job, my budget was tight and needed a car that is dependable and reliable. Willie did a wonderful job of helping me with the deal, and I walked away with a used car that has low mileage, dependable, and set up a payment plan that I could afford on a monthly basis! I could thank him infinity times if I could. Thank you, Willie, for making everything possible! I will definitely recommend him to everyone because I know they will be in good hands! 🙂
Excellent experience. No hassle. Great place and people. Never felt pressure. A quick helpful team. They have good systems in place to make experience stressless. Everyone was helpful.
I had been shopping for a specific Jeep to replace my current Jeep since late last year from California to Arizona. After information overload I felt like the dealerships were less informed about their product than I was, until I met Dylan. He new what I needed and was able to work with me to put together the purchase and deal I was happy with. Best Dealership and staff ever!! Thanks Guys! Oh by the way I willingly drove 300 miles the get this killer deal.
Can’t say enough about Loran!!! Literally in and out of the dealership in an hour and a half! Great price, great service! See ya next time around Loran!!
They had to find us a new car that we wanted at another Dealership. They worked really hard for us., and we got what we wanted! Good job Willie!
I have been shopping for a new truck for a few months. The bigger dealerships treated me as a sales number. They didn't care about me just a sale and a commission. Henry Brown employees made it personal and about me. That is why I bought my new truck from Henry Brown
Mr.Baskett was very nice,polite and patient. He took care of our needs and prioritized what was essential for our family. If we would ever need another car, we would definitely go back to him.
Loran Baskett worked his butt off and got us in a truck with a payment we could say no too! We will come back here!
If you need a new or used car, this is the place to go! Everyone we worked with was awesome and they made the experience as easy as possible. Dylan Deeds,our sales consultant, David Ide, our finance manager and of course the general sales manager, Michael Miller, made our experience there a great one. They were honest, answered all our questions, just a great bunch of guys trying to do their best for us. We never experienced any kind of problems. They were forthright about everything. If we ever need another car, we will definately come back to Henry ...
I have bought cars at several dealerships over the past 25 years, and when you come across good people it really stands out. I worked at with Loran Baskett (Sales Consultant) and Mike Miller (Sales Manager) when I bought my 2017 Jeep Wrangler in Dec 2017. Very knowledgeable about Jeeps and just good people. In business anymore, it seems like the expectation of 'doing business' with people you enjoy doing business with is few and far between. What I experienced at this dealership has been an exceptional experience throughout the entire car buying process. For the financing, we worked with David and he ...
David Ide was very willing to work with us, and helped us to understand and go through the financial process. We enjoyed working with him. Very pleasant young man.
I had a bankruptcy, i had zero credit rating to start with, been to 5 dealerships in the past 3 weeks, working with one for over a week. I had some money for down payment, i have a great job , working there a long time. Willie and David found a way to get me qualified for a brand new truck. They turned a big negative into a great positive, working for a few hours, and not giving up till they could satisfy this customer! They seemed honest and really concerned about my situation. I recommend them to every one. I will go ...
The service provided by Janell Paschall and Loran Basket and others was outstanding! Timeliness of the overall deal was remarkable. Vehicle availabilities enhanced the quality of the sale.
The sales rep, Loran Baskett, and the cusomer relations person, Janell Paschall, were very helpfull! Janell spent alot of time patiently showing me all of the features of my new vehicle!
they r very friendly,courtesy and helpful with all of your needs,they go beyond what is expected of them,i was able to get in to a vehicle I would of never dreamed that I would of been able to thank u all so much and please keep up the excellent work at henry brown
Janell Paschall is the go to person if you're looking for your dream car. She not only found exactly what I was looking for, she helped me to get good financing, and after all was done she sat with me and programed everything I needed done inside the jeep so I was able to drive away off the lot feeling very comfortable. I would highly recommend her. Her personality was that of a dear friend, by the time all was done I left there feeling like I had found a new friend. No pressures, no double talk, straight honest ...
It was all so fast, Janell helped me get into the vehicle I wouldn't ever dream of being able to get. I went in and came out with a Dodge Journey!!! Very nice vehicle the staff were all so nice and HELPFUL... I highly recommend Henry Brown... Thank you Janell and Paul you two made it happen for me
Janell was great to work with. She got us A very nice car. Helped get good financing. Will definitely recommend her to all of our friends.
We have always had our 2013 Equinox serviced here where we bought it. It has always been a pleasure to deal with the techs and advisors. Kirk Hanion is the advisor we have dealt with most. When We leave we are given what has been done and why. Would not hesitate to recommend them. In fact I have recommended them a couple of times.
My experience was the best I've ever had at a dealer. I called about the vehicle I wanted, asked some questions and had them take my information over the phone so I wouldn't waste their time or mine. They soon called me back and had me down to negotiate numbers. The deal they proposed fit me to a T and I signed w/o hesitation. Paperwork was wrapped up in less than 30 minutes! We will need a second car at some point during the next year and they will be the first place I look.
When I walked in the door Mr. Baskett was quick to help me out. Driving from Phoenix was well worth the drive. They had the vehicles and keys ready for everything I was interested in. They were not pushy like the millions of other dealers I have been to during my search. Being this is my first financed vehicle most dealers were trying to take advantage of me and make me jump the gun. Not at Henry brown. Loran Baskett showed me all of the features and qualities on different vehicles and was coming at me at a friends point ...
dealership was ready for us, car was ready for review, saleswoman was terrific, well versed on this car and when we did road try....,she had us do all sorts of senairos (sic) so we could see all driving situations. She did no heavy selling....only presented the car and showed us everything. When we decided to purchase the car, she helped with all the paperwork, helped us pick sxm types of music, got my I-phone all set up with blue tooth and even put they temp lic on it. We were pleased with all the personnel....they were very ...
I have nothing but great things to say about everyone at Henry Brown but my praise is for Paul and especially Janelle. Paul started the experience by showing me all of the Jeeps I wanted to look at. Janelle took me on the BEST test drive I have ever been on. It wasn't just a trip around the block like other dealerships. She took me down roads that really showed me the feel of the vehicle from the turning radius when making a U turn to the suspension on a winding road. The buying experience was great as well. ...
Great sales department, I was amazed at the deal i got on my Ram!! Sending my son there to look for a Ram. Janell Stan and Jeff were Top Shelf!! No pressure, very enjoyable!! I hope the service dept is just as good.
Zach you did a great job with educating on how other dealers operate! You were correct. Thank you for running all the numbers and credit, arranging the financing. Zach arranged for me to be picked up in chandler Arizona and take me to casa grande to purchase the vehicle. Thank you Tony for picking me up. It took all of 30 mins for the sales manager Stan and Darlene the finance manager to complete the transaction! The whole team stayed after closing hours to make sure I received best price and customer service! It is well worth the extra time to ...
Overall great experience from the time we showed up to the time we left. Janell was amazing to work with and it was clear from the beginning and throughout the entire process that she truly cared about getting us the best deal possible. John came off as pretty pushy though, we kind of felt he didn't really care about the situation and just cared about selling a car, but it wasn't enough to deter my wife and I from purchasing the vehicle because at the end of the day we were offered a great deal. Jeff in finance ...
it was a joy working with janelle & scott.wonderful experience.no high pressure tacticts.best dealership i have worked with in many years. thanks for the wonderful service
Working with Janell and Stan was an easy and enjoyable experience. We went in with a clear idea of the type of vehicle we were looking for. Janell showed us a few different options and also made suggestions without being pushy. Stan, upon knowing the reason for our purchase, gave us a great deal on the car we had already decided to buy. No pressure, super friendly people that weren't going just for the sale but clearly showed us that they valued our business.
Great service! From Zach and General manager Scott! They put great deal together lickety split. Delivered the unit to my house and took away my trade. Doesn't get any better!
Zach was great had everything that could be done ,done before we got there and He was able to get the truck that my wife and I wanted and the best deal that we could get. Every one there was great!! We love our truck and appreciate everyone's hard work
With poor credit and in need of a newer car than my own, I began a search online for cars. I had filled out a general generic online loan application and saw I could possibly qualify. Having received a few different hits from dealerships and going into one that unfortunately was unable to meet my needs, my terms; I continued the search, when I received a call from Paul Ide, of the internet auto sales team at "Henry Brown Chevrolet Chrysler Jeep Dodge" in Casa Grande, Arizona. We talk for a while on the phone, I needed a ...
I would highly reccomend you reach out to Henry Brown CJD in Casa Grande. Ask for FrankGilbert! I was purchasing a vehicle from them and I live in Mesa AZ. Frank Gilbert was very professional and easy to work with. Once we came to and agreement he had the vehicle drive up to Henry Brown in Gilbert for me so I did not have to drive to Casa Grand. The truck was as nice as he told me and the pictures I reviewed. I took it for a quick test drive, signed the paperwork and I was on my way. ...
Lauren answered all my questions. They gave me a more than fair offer on my trade. I drove several vehicles and even change your mind halfway through the process to another vehicle, they were more than understanding. I drove away extremely happy in my new vehicle. Will definitely buy from them again. Chris R
janell was great to work with in sales best sales person to deal with every thing went pretty smooth been to other dealers not so good not pushy at all was pleased with handling of all the details
Oh my gosh is all I can say!! I had called and spoke with Zach the night before at almost closing time. He was attentive, kind and really listened- we had just spent a wasted day at another dealership. He had so much compassion. We already knew the car we wanted - asked how much out the door-- he gave me a number right down to the penny. I texted the next morning, asked him to hold the car and we were on our way (an hours drive). Zach's response was "it's already outside and washed-waiting for ...
This was an excellent buying experience, I was not looking forward to this process we all know about the bad car buying experience. It started with a phone call with Paul( sorry I can't remember your last name) I told him what I was looking for and we set a time to come look at what he had when I arrived the truck I was looking for was sitting right there and Paul came out and he introduced me to Wille Dodt who told me about the truck and we went for a test drive when we got back ...
We had a great experience at Henry Brown in Casa Grand. We came down from Phoenix after dealing with the team over the phone. They made the process painless, easy and actually fun. Highly reccomwneded:)
I HATE going into car dealerships, It's just a big run around. I had been to several dealerships trying to purchase a new Jeep. When I met Jeff I was very tired of dealership run around. He as me to come in his office, and he was straight up about the price, I didn't want two dealer added options, desert protection package and nitrogen in the tires. He said the dealer ship did this on all their cars, but if I didn't want it, he wouldn't charge me for it even though it was already installed. ...
As a visitor to Casa Grande, I needed immediate service to my vehicle to fix a mistake I had made, plus routine servicing. I showed up without an appointment but Kirk was able to fit me in immediately and when over the details of the work to be done and the pricing carefully with me. He was also there when I picked up the vehicle the next day and he had already entered a discount for Palm Creek residents for me without me having asked for it. He was a real pleasure to deal with. The shuttle car was immaculate ...
On April 20th, I picked up my Jeep Cherokee from Henry Brown. The service was excellent and professional. I would recommend this company to anyone I know who is interested in purchasing a vehicle. Great job, Henry Brown.